At Ginger's, we are committed to providing competitive pricing on all our products, including boutique, lighting, and hardware. If you find a better price on an identical item, we will match it and further reduce your invoice by 10% of the price difference. Our goal is to ensure you get the best value without compromising on quality. Below are the details of our Price Match Policy:
Eligibility Criteria
1. Identical Items: The product must match exactly in terms of:
- Specifications: Brand, model, finish, size, and any other relevant details.
- Condition: The item must be brand-new, in its original packaging, and sold as new (not reconditioned, used, damaged, returned, open-box, or demonstrator products).
- Additional Costs: The price comparison must include all related costs such as freight, duties, and shipping.
- Currency: All pricing must be in Canadian Dollars (CAD).
2. Authorized Dealers Only: The competitor price must come from an authorized dealer. Items sold via third-party or discount sites, including marketplaces and third-party sellers, are excluded.
3. Timeframe: The price must be reflected in an official quote dated within the last 30 days. For online purchases, a complete web address of the product page must be provided, or alternatively, a dated screenshot of the product display page and checkout/cart page will be accepted.
4. Exclusions:
- Floor models, clearance items, and discontinued products.
- Taxes, non-merchandise charges (e.g., delivery costs), and private brand products exclusive to Ginger's (e.g., SOHO, Ginger’s Tubs and Ginger’s Vanities).
- Products offered as part of bundles, special promotions, or combined offers.
How to Request a Price Match
1. Submit the price match request along with supporting documentation, such as:
- An official quote from an authorized dealer (dated within 30 days).
- For online purchases, provide the full web address or a dated screenshot of the relevant product page and checkout/cart page.
2. Ensure the comparison includes all associated costs (e.g., freight, duties) and matches the product's specifications exactly.
3. All price match inquiries must be approved by Ginger's Sales Director before being processed.
Terms and Conditions
- Ginger's reserves the right to verify the competitor’s price and validate the authenticity of the quote or online pricing before honoring the price match guarantee and incremental discount.
- This program cannot be combined with any other offers or promotions.
- We reserve the right to limit purchases to reasonable quantities.
- Price adjustments cannot be made after an order has been invoiced and paid for.
At Ginger's, we are dedicated to delivering exceptional value and ensuring your complete satisfaction. If you have any questions about our Price Match Policy, please don't hesitate to reach out to our team - we're here to help. Thank you for selecting Ginger's!